• John Hannan

Dynamics F&O vs. NetSuite

Updated: Aug 1

If you are looking for comprehensive business software to help streamline your company's processes, there are many credible options in the market. Different Enterprise Resource Planning (ERP) systems have unique features and benefits, making it challenging to pick one.

When choosing an ERP system, you must consider your company's goals and objectives. Also, look at the software's functional requirements and future scalability. Depending on your budget, you need to consider the price.


Microsoft Dynamics 365 for Finance and Operations (F&O) and NetSuite (acquired by Oracle) are two of the top ERP systems for small and growing enterprises. They offer ERP, Customer Relationship Management (CRM), and e-commerce solutions.


With many similarities, deciding between the two can be tricky. Read on to understand the significant differences between Microsoft Dynamics 365 F&O and NetSuite.


Overview of NetSuite and Dynamics 365 Finance

NetSuite and Dynamics 365 F&O are sophisticated and reliable business management solutions. They feature multiple scalable modules like finance, procurement, sales, inventory, and manufacturing.


Below is an overview of both platforms.


NetSuite ERP

NetSuite is a leading cloud-based ERP solution for various industries. Its software as a service (SaaS) model makes it highly scalable and flexible. You can configure NetSuite to fit small, medium-sized, or large-scale businesses.


This system helps streamline operational processes through automation. Embedded with modules and applications for business processes, it offers added convenience.

The core features of NetSuite ERP are:

  • Suite analytics business intelligence.

  • Audit trail visibility.

  • Financial reporting.

  • Accounting and tax management.

  • Workflow management.

  • Asset management.

  • E-commerce management.

  • Supply chain management.

  • Warehouse and inventory management.

NetSuite ERP also offers a customizable dashboard and reports.


Microsoft Dynamics 365 Finance

Dynamics 365 F&O consolidates all the business processes and operations in a single robust platform. With a broad range of configurable features, it is a highly flexible ERP manufacturing software.


The primary feature that set Microsoft Dynamics 365 apart are:

  • A unified user interface.

  • Automation of business processes.

  • Refreshable web content.

  • Customizable configuration.

  • Timeline tracking features.

  • Business and timeline forecasting.

  • Intuitive dashboards for tracking KPIs.

  • Contact management.

Customer Relationship Management

Microsoft Dynamics 365 and NetSuite feature complementing comprehensive CRM solutions for lead generation and customer service. CRM modules also cover sales and marketing processes.


NetSuite CRM+

The key modules in NetSuite CRM+ include:

  • Customer service management.

  • Marketing process automation.

  • Sales process and personnel automation.

You can also manage vendor and partner relationships through NetSuite CRM+.


Dynamics 365 CRM

Microsoft Dynamics Finance currently offers CRM functions through three apps:

  • Dynamics 365 CRM for Sales

  • Dynamics 365 CRM for Retail

  • Dynamics 365 CRM for Customer Service

The Dynamics CRM system is a modular solution that allows businesses to use each module separately as needed. It is compatible with other Microsoft applications like Microsoft Relationship Sales and Social Engagement.


Pricing

Dynamics 365 has a simpler pricing model than NetSuite. Microsoft Dynamics offers predictable, and user-based pricing billed monthly.


In comparison, NetSuite ERP contracts are annual subscriptions based on modules and users. You must contact NetSuite or a NetSuite Solutions Provider to obtain a quote for the ERP system.


Wrapping Up

If you are torn between choosing NetSuite or Microsoft Dynamics for your company, the comparison above can help you make an informed decision. Dynamics F&O may be slightly more expensive, but it is more comprehensive, flexible, and customizable.


Call us at (856) 952-2632 or email us at JohnHannan@ERPgo-live.com for insights on ERP implementation.


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