Software Selection in the United States - Offering vendor‑neutral, on‑site, and outcome‑driven services
- John Hannan

- 3 days ago
- 4 min read

If you’re looking for Software Selection in the United States, you’re not just shopping for features, you’re choosing a process and a partner who can operate on‑site, navigate US accounting and regulatory realities, and tap a national partner network to de‑risk delivery. That’s exactly how we work: vendor‑neutral selection and client‑side implementation leadership, built on the same disciplined approach we’ve used to run RFPs, scripted demos, and contract negotiations across US manufacturers and distributors.
Why “in the United States” matters for software selection
On‑site work that shortens the path to truth - Plant walks, warehouse ride‑alongs, counter‑sales observations, and conference‑room pilots with your team, in your environment, surface requirements you won’t get from Zoom alone.
US GAAP & tax expectations - ASC 606/contract accounting nuance, multi‑state sales/use tax, 1099/W‑2/W‑9 flows, payroll integration, and month‑end close patterns common to US finance teams.
Regulatory context - FDA (21 CFR Part 11/cGMP), DoD/ITAR/EAR, OSHA, SOC 2, HIPAA, plus practical expectations around audit trails, access control, and document retention.
Local partner and ISV network - We know the US bench of implementation partners, ISVs (WMS/scanning, tax, EDI/DEX, PLM/MES, CPQ, labeling), and independent specialists. Then we leverage those relationships to align the best resources for the job.
Logistics and commerce reality - Carrier integrations (UPS/FedEx/USPS/LTL), USMCA/HTS for imports, retail EDI sets, DEX for direct‑store‑delivery, and omnichannel expectations that vary regionally.
Our US selection playbook
We use one disciplined motion, tailored to your business and geography, and we’re comfortable doing the hard parts on‑site.
Requirements workshops (on‑site/remote) - We interview Operations, Finance, Supply Chain, Quality/Regulatory, IT, Sales/Service, and (where relevant) Engineering. The output is a prioritized, testable requirement set your steering committee can sign.
RFP with real dates, response templates, and rules - From our RFPs (e.g., make‑to‑order manufacturing, route/DSD distribution, regulated aerospace), you’ll see the same structure:
Planned Schedule of Events with vendor Q&A windows, deadlines, and scripted demo dates;
A response template vendors must use so answers are apples‑to‑apples;
Clear asks for training, knowledge transfer, SLAs, RACI, and hyper‑care so nothing critical is “TBD” after signature.
Scripted demos using your scenario and data - No canned theater. We hand vendors a step‑by‑step script (order‑to‑cash, procure‑to‑pay, production/quality, WMS, pricing/rebates, DEX/EDI, PLM/MES) and time the runs. What they can’t show today, we log into PRICEFW (Portals, Reports, Interfaces, Enhancements, Conversions, Forms, Workflows).
Objective scoring and TCO - We force binary responses using our fit key: 1 = out‑of‑box, 2 = light config, 3 = native ISV, 4 = custom, U = unknown. Then we weight what matters for you (e.g., pricing/rebates, WMS and EDI for a distributor; configurator, PLM/MES and traceability for a manufacturer), and normalize licenses, ISVs, services and upgrade cadence into 5‑year TCO.
Contract guardrails (and US‑friendly terms) - We negotiate scope clarity, staffing (on‑shore/off‑shore mix), SLAs, knowledge‑transfer deliverables, and a sensible hyper‑care period. We push for risk/reward where appropriate and confirm partner capacity and references in your region.
Client‑side implementation leadership - After selection, we stay in the chair for you—governance cadence, RACI, risk/issue management, test scripts tied to requirements, data migration rehearsal, cutover runbooks, and post‑go‑live stabilization.
Where our US footprint helps most
Manufacturing (discrete, MTO/CTO, ETO) - Plant tours to validate routings, labor capture, quality gates, outside processing, and US supply/tax realities.
Distribution & DSD - Branch operations, counter sales, RF picking, cycle counting, matrix pricing, rebates, DEX and route/handheld workflows—tested on‑site with your team.
Life Sciences, Aerospace & regulated manufacturing - Phased programs with PLM and MES, serialized traceability, lot control, validation and Part 11 expectations baked into selection and SOWs.
We’ve run this playbook with US teams from California to Boston, often blending virtual prep with targeted on‑site sessions (workshops, plant/warehouse walks, demo days, and cutover weekend support). The constant: a defensible process, vendors held to written commitments, and artifacts your implementation team actually uses.
What you’ll receive as deliverables
Requirements catalog with priorities and owner sign‑off
RFP package (schedule, rules, response workbook, US‑specific asks)
Scripted demo deck (with your scenarios and data)
Weighted scorecard & steering heatmap (fit key 1/2/3/4/U)
TCO model (licenses, ISVs, services, upgrade cadence)
Contract guardrails (SLA, RACI, KT, hyper‑care, scope language)
Implementation starter kit: PRICEFW backlog, test plan, data migration checklist, cutover runbook template
Why a US‑based selection partner matters
Need | US‑specific advantage | How we handle it |
On‑site discovery | See the actual process & constraints | Plant/branch walks, counter/route ride‑alongs |
US accounting & tax | ASC 606, multi‑state tax, payroll & 1099 | Finance workshops and UAT focused on close & tax |
Compliance & security | FDA/Part 11, ITAR/EAR, SOC 2 | Validation‑friendly asks in RFP and SOW docs |
Vendor ecosystem | Proven US partners/ISVs & references | Curated longlist by region and industry |
Adoption & training | Role‑based, plain‑English deliverables | On‑site demo days, CRP, and hyper‑care cadence |
A few snapshots
US MTO manufacturer - RFP and scripted demos forced vendors to show configurator → routings → WIP costing; we negotiated a phased rollout and four weeks of hyper‑care with no “Phase 2 surprise fees.”
National distributor with counter sales & rebates - Scorecards surfaced risk in rebate accruals; the finalist won on pricing depth, RF/WMS fit, and total cost once ISVs and chargebacks were modeled.
Regulated aerospace build - Selection required off‑the‑shelf PLM/MES handshake, serialized genealogy, and US‑staffed support; contracts locked training and validation deliverables before kickoff.
Ready to run a US‑based software selection the right way?
Start with a one‑hour working session. We’ll map your top‑10 requirements, call out US‑specific risks (tax, compliance, integrations), and give you a sample RFP, demo script and scorecard to jump‑start the process. If you’re already mid‑selection or mid‑implementation, we can pressure‑test your plan and contracts...fast.
We’re headquartered in Lake Ariel, PA and Philadelphia, PA, serving clients across the US with a mix of virtual and on‑site delivery. Vendor‑neutral. Outcome‑obsessed.











